Doing market research prior to starting your business or any new product or service is always wise. I don’t say this to to discourage you from trying, but to make sure you figure out prior to making a time or money investment whether your ideas have got legs and will stand the test of time.
Instead of feeling discouraged when you realise how many other similar businesses there are in the world – or even just in your country – consider this competition a good thing. This is proof positive that a need exists for your business, and clients will pay for what you can give them.
Now, dig a little deeper and determine how many of these businesses are in your precise field. Again, not to discourage you but to encourage you to set yourself apart, create a unique selling point that will attract your ideal clients.
When is Spying Unethical?
Savvy business owners will always know what’s happening within their industry as well as locally with their competitors. In many instances, you and your competitors will be vying for the same clients, so it’s smart to know who’s doing what to attract those clients.
Market research crosses the line, however, when you copy exactly what your competitors are doing. If Business A sends out a direct mail postcard and you copy the text word for word but add your own name to it, that’s copyright infringement and unethical. Is sending out a direct mail postcard a good idea? Sure! But hire your own copywriter and graphic designer to make YOUR postcard unique.
The same is true when creating your website, sales pages, and signature offers or products.
Always invest in your own business with your own time, professional copywriters and designers (if you can afford them) or you will be known as a copier. Not only does that tarnish your reputation but it can get your website shut down. Hosting companies do not have a tolerance for plagiarism and unethical behaviour.
Can you create a service based on the same idea as another business? Of course you can. But put a twist on it by adding your own case studies, discuss the topic from a different perspective, or offer another feature that the first business does not – such as a private Facebook Group – to make it more appealing and unique.
Want to use some photos in your advertising? Don’t just copy an image from Google Images! Either take your own photos, hire a photographer, or use royalty-free stock photos from sites like Unsplash or Pexels. Go one step further and check the licenses at stock photo houses to ensure that you’re using the photo correctly for advertising purposes. In general, stock photos with corporate logos or names are for editorial use only, which means they can be used in a blog post but not an advertisement or endorsement.
Pricing Research
Another very important reason to look at your competitors is to determine what price point your market can handle – but this may require multiple steps. First, check their websites and sales pages. What prices are they charging? What are they offering for that price?
Next check their testimonials and social media profiles. What does their tribe have to say? How active are they on social media? A large number of followers doesn’t mean anything if they are not interacting with them.
Lastly, search for reviews. If people are unhappy with something, they will let the world know about it online, usually more frequently than if they had a wonderful experience.
Again, doing this type of pricing research is not to copy what a competitor is doing but to determine if what you have to offer is priced accordingly. You will likely have differing ideal clients which can impact price. If you’re looking for local clients, your location will play a part in determining price. Pricing in a big city, for example, would be much higher than in a smaller, more rural region.